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5706 Bird Road
Miami, Florida 33155
305-666-6566
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Customer service Policies & Procedures

» Customer Service
» Secure Shopping
» Shipping & Handling
» Returns
» Privacy Policy

Customer Service

Our products are selected to meet the highest standards of quality. If for any reason you are not satisfied with the quality of your gift, you can exchange it or return it for credit. Click here to review our Return Policy. To contact our customer service department, write to partyconnectionm@aol.com

Secure Shopping

Official PayPal Seal

Shopping on Party Connection is 100% secure. Party Connection uses PayPal - the global leader in online payments. Since we are a PayPal verified merchant, you can be assured that we have successfully completed PayPal's verification system by providing proof that we have opened an account at a bank or other financial institution. Because these institutions are required by law to screen account holders, PayPal's verification process increases security when you pay online.

Shipping and Handling

Standard Shipping service includes U.S. Postal Service. Packages shipped via Standard Shipping generally arrive within 3-7 business days after the order date. Items ordered together may arrive in separate packages, as they may be shipped from different warehouses. You will only be charged one shipping charge if your order ships from more than one warehouse.

Return policy

If for any reason you are not completely satisfied with your order, Party Connection will happily exchange the item or refund the purchase price (excluding personalized items, which are not returnable). Returnable items must be sent back within 60 days from the date your order is received and must be in resalable condition, unless the return is due to an error on our part. If an item must be returned due to our error, please contact Customer Service at partyconnectionm@aol.com.

PLEASE NOTE: Shipping is the responsibility of the customer and is not refundable. No credit is given for lost packages. Nonreturnable items sent back to us will not be returned, and no exchange or credit will be issued.

Privacy Policy

Party Connection is committed to ensuring and protecting your privacy. The information you provide during registering or purchasing is kept private -- we do not sell or exchange names or any other information about our online customers with third parties.